When Rehoming Your Dog Can Be the Right Choice: Matt and Luna’s Story

Luna was just 12 weeks old when she entered Matthew’s life in 2018. Feeling as though Luna had chosen him, the pair quickly became inseparable. She was the “apple of my eye” Matthew shared, providing endless joy and comfort, particularly during the isolation days of Covid.  

However, as life evolved, challenges emerged. As a 3-year-old sprocker spaniel, Luna was naturally energetic and intelligent, requiring significant physical and mental stimulation. Matthew worked long hours, and despite his best efforts with the help of friends and family, Luna struggled with separation anxiety. This then led to destructive behaviours like scratching doors, having accidents and “she even managed to rip up some of the vinyl flooring”. 

The process of relinquishing Luna “was a very surreal and heart-breaking one” for Matthew, but that was made easier by the kindness and understanding of our team. “I didn’t once feel like my decision was being questioned” he explained. “All actions and words used by staff showed the biggest amount of empathy and understanding”.  

To Matthew’s relief, Luna quickly found a new home and was grateful for the communication he received throughout the process. “I was kept fully in the loop” and having reached out a few months later even received an update, which “helped me feel like it was the right decision”.